Privacy Policy

Visiting the website https://www.menciochino.com does not imply that the user must register or provide personal data. If data is requested, the website will inform you about this privacy policy.

The processing of contact data and, if applicable, data related to the function or position of individuals providing services in a legal entity, as well as individual entrepreneurs and freelancers, will refer only to the data necessary for professional localization and maintaining business relationships.

In compliance with Regulation EU 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals concerning the processing of personal data and the free movement of such data (GDPR), MENCIO informs the users of the website about its Privacy Policy, so that they can freely and voluntarily decide whether to provide the personal data requested when completing any contact form or email.

When you want to contact us, you can fill out a contact form where you will be informed about the mandatory nature of providing some data, or through other communication channels and social networks; mandatory data will be indicated with an asterisk [*].

Where do your data go?

The personal data you provide constitute express consent to be processed and incorporated into a file managed by MENCIO; contact email: mandarinservices22@gmail.com.

Why do we need your data?

The data collected will be processed by MENCIO for the following purposes:

  • To attend, manage, and respond to your inquiries and/or requests made through contact forms, email, social networks, and other communication channels such as WhatsApp, Messenger, LinkedIn, etc.
  • To fulfill contracted services.
  • Customer and potential customer loyalty. Sending commercial communications by any means (postal, email, or phone), related to the services marketed by MENCIO for clients and people interested in our services. These may be personalized according to the user’s interests and preferences.

MENCIO informs that the data provided by the user will not be segmented or used for purposes other than those mentioned above, except in an anonymized form for internal statistical and historical studies of the company.

What is the legal basis for processing?

The user’s consent and/or the fulfillment of a contractual obligation, as well as the legitimate interest of MENCIO. The submission of contact forms constitutes positive and unequivocal actions of consent for the processing of data, as necessary for the fulfillment of the purposes mentioned above.

Will your information be shared with anyone?

MENCIO does not transfer personal data without the user’s prior consent, except for compliance with legal obligations.

Does MENCIO use cookies and other tracking technologies?

MENCIO may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information on how MENCIO uses such technologies and how you can reject certain cookies is set out in our Cookie Policy.

How long do we keep your data?

Data will be retained and processed while the business relationship with the user is maintained or until you request its cancellation, and at least for the time imposed by current legal obligations on MENCIO.

What data do we need?

The data collected are basic identifying data such as name, email, contact information, and environmental information.

Fields marked with the symbol [*] are mandatory, and filling them out implies full and unconditional acceptance of this privacy policy.

Data Accuracy

The user will be responsible, in any case, for the accuracy of the data provided, with MENCIO reserving the right to exclude any user who has provided false data, without prejudice to other actions that may proceed in law.

What rights and obligations do you have regarding this processing?

It is the user’s responsibility to provide all the updated data required as mandatory for the use and enjoyment of the Website. The data and information provided are presumed to be true, accurate, and current, being the user’s responsibility to modify and/or update such information at all times; otherwise, it will be understood that the data has not been modified and is accurate and current.

If you have provided us with personal data of a third party, you must have informed them and obtained their consent to the terms set out here.

At any time, you may exercise your rights of access, rectification, deletion, opposition, and limitation of processing by writing, indicating DATA PROTECTION, by email to mandarinservices22@gmail.com. In the case of direct marketing or electronic communications, the messages will offer an automatic system to reject future commercial communications; all without retroactive effects on previous data processing or transfers to third parties, and without prejudice to legal obligations and consequences derived from it.

Specifically, your rights include:

  1. Right of Access: The right to confirm whether we are processing your personal data and, if so, to obtain a copy of such data and complete information about the processing.
  2. Right of Rectification: The right to correct errors, modify inaccurate or incomplete data, and ensure the accuracy of the information being processed.
  3. Right of Deletion: The right to request the deletion of your data without undue delay if the processing is unlawful or the purpose that justified its processing or collection has disappeared.
  4. Right to Limit Processing: The right to request the suspension of processing if it is unlawful or if the accuracy of the data has been contested.
  5. Right of Opposition: The right to oppose the processing of your data when it is for direct marketing purposes or when it must cease due to personal circumstances unless a legitimate interest is proven or it is necessary for the exercise or defense of claims.
  6. Right Not to be Subject to Individualized Decisions: Although MENCIO does not make automated decisions, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or affects you, unless necessary for the execution of a contract, permitted by law, or you have given your explicit consent.

The exercise of these rights is free of charge unless manifestly unfounded or excessive requests are made, in which case the applicant may be required to bear the cost of processing the request.

You are also reminded that under Regulation EU 2016/679, you have the right to file a complaint for any legal breach before the competent data protection authorities.

Security and Confidentiality

MENCIO will process data with the utmost confidentiality and maintain professional secrecy regarding all of them, committing not to communicate them to unauthorized third parties without the respective consent, not even for their preservation, a duty that will remain even after the commercial relations with you end; all in accordance with current regulations, adopting the necessary technical, organizational, and security measures to ensure the security of the personal data processed, and to prevent their alteration, loss, or unauthorized processing, taking into account the state of technology, the cost of application, the nature of the data stored, scope, context and purposes of the processing, as well as the risks of varying probability and severity to which they are exposed and that entails the processing for the rights and freedoms of individuals.

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